Real Deal Authenticators Inc., specializes in same day courier and same day shipper consultation services. Our talented groups of consultants have over 100 years of successful courier administration and operations experience and can provide analysis and build solutions in all aspects of the transportation industry including, but not limited to...
Operations Management
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Route
Optimization |
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Fleet
management |
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Facility
management |
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Safety
Management and OSHA Training |
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Independent
Contractor Management |
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Dispatch procedures |
Call Center Services – Customer Relationship Management
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Customer service training and team building |
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Order Entry, problem resolution |
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Customer retention programs |
Communication systems
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MIS services |
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Telecommunications |
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Lan and Cellular |
Sales & Marketing
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Service
Analysis and enhancements |
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Marketing
program design and implementation |
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Press
Releases, Logo Designs, Sales Presentations - Power Point |
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Web
site design and development |
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Customer
satisfaction surveys |
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Telemarketing
& Outside sales programs |
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Bid / RFP preparation |
Front office and back office software and hardware procurement, installation and implementation
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Bid / RFP preparation |
Dispatch tools
Customer Relationship Management software
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Warehouse and Inventory Management systems |
Administration
|
Expansions
/ Downsizing |
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Accounting |
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Accounts
Payable & Accounts Receivable |
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Merger
& Acquisition analysis and implementation |
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Purchasing and vendor management |
Human
Resource Management
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Employee Handbooks |
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Training
Videos |
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Employee
Benefits – Health, tuition reimbursement, profit sharing, |
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HRIS
systems |
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Change
management programs |
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Employee satisfaction surveys |